Frequently Asked Questions
Everything you need to know about shopping with Access Denied
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary based on location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
Are your products ethically sourced?
Yes, at Access Denied, we prioritize sustainable fashion. We partner exclusively with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored silhouette.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.